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22whu99 Author

Level 1

4 points

Unable to reset Apple ID' security questions

When trying to reset security questions, message says 'cannot reset questions, -we do not have sufficient information to reset questions'

[Re-Titled by Moderator]

Current Pro Desktops

Posted on Jun 7, 2022 4:15 PM

Top-ranking reply

Niel

Level 10

732,479 points

Posted on Jun 7, 2022 4:18 PM

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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Unable to reset Apple ID' security questions

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