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Hi I want to ask about the time of the refunds from purchased item

I received an email from apple say that I have been refunded money for 2 purchased item but I didn’t received any. Please check again, thank you.



iPad Pro, iPadOS 15

Posted on Jun 8, 2022 1:39 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2022 1:44 AM

Hello,


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Here --> Check the status of a refund for apps or content that you bought from Apple


1 reply
Question marked as Top-ranking reply

Jun 8, 2022 1:44 AM in response to lê212

Hello,


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Here --> Check the status of a refund for apps or content that you bought from Apple


Hi I want to ask about the time of the refunds from purchased item

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