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Nothing works. What else can I do?

my folio keyboard for the iPad doesn’t work. I restarted the iPad and made sure nothing interrupting the connection. What else can I do?

iPad Pro, iPadOS 15

Posted on Jun 8, 2022 7:08 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2022 7:13 AM

Remove the Smart (folio) keyboard from your iPad - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser. Ensure that the contacts are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 8, 2022 7:13 AM in response to alpeard

Remove the Smart (folio) keyboard from your iPad - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser. Ensure that the contacts are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

Nothing works. What else can I do?

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