Earphone Issue
Hello, I have a problem with my earphones. I have just got my earphones today at the Apple Store and when I plug the earphones into my phone the sound doesn’t go into the earphones.
iPhone 11, iOS 15
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(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).
(2) If the above does not work then - Have your headphones examined that the Apple Store where you bought them from.
Axel F.