You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mendalia
mendalia Author
User level: Level 1
10 points

Why I can’t still used my new Apple ID into AppStore. Still asking the old Apple ID which is it wasn’t working.

Why I can’t still use my new Apple ID into AppStore?

Posted on Jun 10, 2022 2:21 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Posted on Jun 10, 2022 1:49 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Jun 10, 2022 1:49 PM in response to mendalia

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Reply
User profile for user: mendalia
mendalia Author
User level: Level 1
10 points

Jun 15, 2022 4:52 AM in response to Eric Root

Thank you for responding about this matter. But sad to say I’m scared to delete any apps here because I cannot download again, it says need the password and even I tried to restart my phone it needs the password which the password won’t work anymore.I don’t why I didn’t do anything to harm my acct. it was suddenly say update the Apple ID but when I tried to update its always asking password and I t says Apple ID password not available. Can you please help me what to do? So meaning thing I did to follow the instructions and watching YouTube to gain the ideas but still the old acct. always appeared and won’t change into the new one.

Reply

Why I can’t still used my new Apple ID into AppStore. Still asking the old Apple ID which is it wasn’t working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up