You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple tv purchase

Hi

i purchased a film on Apple TV which plays fine on my phone but when I log into Apple tv on the tv my purchase isn’t showing there.

any suggestions???

iPhone 12 Pro, iOS 15

Posted on Jun 11, 2022 2:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2022 7:58 PM

Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support

Or do you have the Apple TV app or Apple TV+ app on your smart TV or third party streaming device? If so, what device and model? Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support


The Apple TV+ app brings just Apple TV+ subscription content. The Apple TV app brings more: iTunes Store movies and TV shows (buy or rent), Apple TV+ channel (subscription), other premium Apple TV app Channels (each by subscription). Consequently, the Apple TV+ app doesn’t have a Library tab, while the Apple TV app does. This is unfortunately not user choice, but mutually exclusive supported by device model.

2 replies
Question marked as Top-ranking reply

Jun 11, 2022 7:58 PM in response to Misfit8966

Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support

Or do you have the Apple TV app or Apple TV+ app on your smart TV or third party streaming device? If so, what device and model? Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support


The Apple TV+ app brings just Apple TV+ subscription content. The Apple TV app brings more: iTunes Store movies and TV shows (buy or rent), Apple TV+ channel (subscription), other premium Apple TV app Channels (each by subscription). Consequently, the Apple TV+ app doesn’t have a Library tab, while the Apple TV app does. This is unfortunately not user choice, but mutually exclusive supported by device model.

Apple tv purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.