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Level 1

4 points

My battery is not working

Posted on Jun 15, 2022 12:04 PM

Top-ranking reply

Level 1

59 points

Posted on Jun 15, 2022 12:10 PM

Hello @kendrick133,

What do you mean by "is not working"?

If the battery drains quickly or if your phone no longer turns on, make an appointment at a Genius Bar to change your battery: Genius Bar Reservation and Apple Support Options - Apple
If the battery does not charge to the maximum: If your iPhone or iPod touch won't charge - Apple Support

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