Why my face id isn’t working
My Face ID isn’t working
iPhone 11 Pro Max, iOS 15
Face ID failure is a hardware issue. ⚠️
—It needs to be serviced A.S.A.P.—
Get your iPhone ready for service.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Chat using Messages. 💬
Click ▶︎ Check Repair Status.
