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My Face ID is not working

My Face ID is not working. I did a reset to all my settings, I erased and turned on and off my phone. Still isn’t working Face ID and it says something about TrueDepth Camera. I need help on how to fix it

iPhone 11, iOS 15

Posted on Jun 15, 2022 11:04 PM

Top-ranking reply

Smilin-Brian

Level 9

56,081 points

Posted on Jun 15, 2022 11:28 PM

Face ID failure is a hardware issue. ⚠️

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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My Face ID is not working

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