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I added 100 gift card to my Apple account on June 16 I purchased an item which should have taken my $100 in Apple funds. However my credit card was charged for the full purchase and now it shows no funds in my Apple ID I have never had an issue and I saw the 100 go into my account it was an Apple gift card from target
iPad Air 2, iPadOS 15
Hi, and Welcome to the Apple Community.
It seems not all Apple media and services can be purchased with gift cards.
Wondering what type of gift card you added. (There are a few different ones).
What type of gift card do I have? – Apple Support
_____________________________________________________
There are a few articles(links below) from Apple Support that may be helpful.
How to: Check your gift card balance – Apple Support
If your gift card works with you Apple ID:
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support
You can manage the order of your payment methods.
(By default Apple uses the one at the top of the list.)
Change, add, or remove Apple ID payment methods - Apple Support
_______________________________________
If you want you can report a problem to Apple:
https://reportaproblem.apple.com/?s=6
or
You could try reaching out to the Billing support team:
There is a "Get Support" link at the bottom, on their website (link below)
Subscriptions and Billing - Official Apple Support
All the best :-)
Hi, and Welcome to the Apple Community.
It seems not all Apple media and services can be purchased with gift cards.
Wondering what type of gift card you added. (There are a few different ones).
What type of gift card do I have? – Apple Support
_____________________________________________________
There are a few articles(links below) from Apple Support that may be helpful.
How to: Check your gift card balance – Apple Support
If your gift card works with you Apple ID:
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support
You can manage the order of your payment methods.
(By default Apple uses the one at the top of the list.)
Change, add, or remove Apple ID payment methods - Apple Support
_______________________________________
If you want you can report a problem to Apple:
https://reportaproblem.apple.com/?s=6
or
You could try reaching out to the Billing support team:
There is a "Get Support" link at the bottom, on their website (link below)
Subscriptions and Billing - Official Apple Support
All the best :-)
I added 100 gift card on June 16 to my Apple account. I purchased an item from an app and my credit card was charged - and now I no longer f
