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Hack my iphone with another icloud

someone hacked my phone and linked my icloud, now it says on the screen "continuously connected to the owner" I can't contact the owner of this account, the phone is completely mine, I have a box and a receipt when buying. how do I get access to my iphone back?

iPhone 12 Pro

Posted on Jun 17, 2022 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2022 8:30 AM

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -



1 reply
Question marked as Top-ranking reply

Jun 17, 2022 8:30 AM in response to almas192

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -



Hack my iphone with another icloud

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