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BiancaDiet Author

Level 1

4 points

Payment

Hi. I was charged by you, but I don't have a subscription. What is this payment?

iPhone 12 Pro Max, iOS 15

Posted on Jun 17, 2022 1:56 PM

Top-ranking reply

Smilin-Brian

Level 9

56,179 points

Posted on Jun 17, 2022 1:58 PM

Was it a subscription?

If the subscription isn't billed through Apple:

Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.

On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Confirm charges on your billing statement.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.

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