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Touch ID

Touch ID has stopped being an option on my Desktop Mac. Running Monterey 12.4. The problem is NOT that it doesn't recognise my fingerprint, it's that it doesn't even give me the option of using it. In System Preference the choices for its use cannot be changed. It was working fine until a couple of days ago.

iMac 24″, macOS 12.4

Posted on Jun 17, 2022 11:43 PM

Reply
5 replies

Jun 18, 2022 2:42 AM in response to Luisco

This is the new M1 24" iMac with the M1 Apple Silicon CPU - right.


What occurs when the Apple Cable is directly connect from KB to computer ? If it functional ?


Have seen several other posting with about the same issue. Do not know a percent solution.


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

Touch ID

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