You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Re: Junk Mail

Mail is not showing up in my Junk Mail on my iPhone 12 Pro but it shows up on my iPad. I’ve made numerous attempts to figure it out but I’m stymied! Please help!

iPhone 12 Pro

Posted on Jun 22, 2022 10:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2022 6:38 PM

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...•


If you can't send an email on your iPhone, iPad or iPod touch ...


1 reply
Question marked as Top-ranking reply

Jun 22, 2022 6:38 PM in response to Kathy_W

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...•


If you can't send an email on your iPhone, iPad or iPod touch ...


Re: Junk Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.