You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My 10W Apple USB Power Adapter has stopped working.

My power adapter seems to have stopped working what do I do


[Re-Titled by Moderator]

iPad Air, iOS 12

Posted on Jun 23, 2022 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2022 8:27 AM

You essentially have three options…


1) Visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) and have your Power Adapter tested:

Genius Bar Reservation and Apple Support Options - Apple



2) Purchase a replacement Power Adapter - now rated at 12W or greater.


  • Apple 12W USB Power Adapter

https://store.apple.com/uk/xc/product/MGN03B/A



3) Do nothing 🙂

2 replies
Question marked as Top-ranking reply

Jun 23, 2022 8:27 AM in response to mariafromlanding

You essentially have three options…


1) Visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) and have your Power Adapter tested:

Genius Bar Reservation and Apple Support Options - Apple



2) Purchase a replacement Power Adapter - now rated at 12W or greater.


  • Apple 12W USB Power Adapter

https://store.apple.com/uk/xc/product/MGN03B/A



3) Do nothing 🙂

My 10W Apple USB Power Adapter has stopped working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.