You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 5s will not update through iTunes. Getting 4013 error.

My Iphone 5s is not opening and not updating through Itunes. Continuosly I'm getting 4013 error. Could you please help quick?


[Re-Titled by Moderator]

Posted on Jun 24, 2022 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2022 5:12 AM

Your iPhone model 5s cannot be updated past iOS 12.5.5, because of hardware (CPU/RAM) incompatibility.


That said, see this support article about error 4013:--> If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio


1 reply

My iPhone 5s will not update through iTunes. Getting 4013 error.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.