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crusader14 Author

Level 1

13 points

ITEMS TAB MISSING FROM "FIND MY" ON MAC

Im using Catalina 10.15.7. There is no items tab on my "find my" - only people and devices. Means I can't see my airtag on my mac. Any thoughts?

Posted on Jun 24, 2022 11:48 AM

Top-ranking reply

rkaufmann87

Level 10

144,186 points

Posted on Jun 24, 2022 11:50 AM

Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.

After restarting in Safe Mode, then restart normally and retest.

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ITEMS TAB MISSING FROM "FIND MY" ON MAC

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