You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an alternative email in case I forget my password. Why is this option unavailable?

Why isn’t my alternative email used to recover my forgotten password?

I no longer have my old phone for Google to send me a code.

iPhone 8 Plus, iOS 15

Posted on Jun 24, 2022 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2022 6:33 PM

See if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.   *

1 reply

I have an alternative email in case I forget my password. Why is this option unavailable?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.