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Level 1

4 points

I have an alternative email in case I forget my password. Why is this option unavailable?

Why isn’t my alternative email used to recover my forgotten password?

I no longer have my old phone for Google to send me a code.

iPhone 8 Plus, iOS 15

Posted on Jun 24, 2022 2:25 PM

Top-ranking reply

Level 10

684,615 points

Posted on Jun 24, 2022 6:33 PM

See if anything in Section 3 helps.

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