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When I initially setup my iPhone I pressed the wrong year, and so now according to my Apple ID I am 8 years old! I am part of a Family Sharing group and the parent of that group has tried to fix it, but has not been able to! What do you suggest I do?
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Sorry, but it’s my understanding that there is no way to change a child’s birthdate.
See Paragraph 5 (both of them) in following article:
Create an Apple ID for your child - Apple Support
” … Be sure to enter the correct birth date — you can't change it later … “
Eric:
Are we aware of any successes of going thru Support on this?
I only recall several threads of posters taking this route but eventually finding that “nothing can be done.”
As the age on the Apple ID is below 13 years old you can’t change until it is over 13
I have seen some (a few) threads where support did change the birthdate and others where it wasn't changed. Since I have seen some success, I thought it was worth a try.
Well if there was indeed ANY success … it can’t hurt to ask!
Thanks for the additional background info. 👍
You are welcome.
Can’t Change Birthdate in Apple ID
