You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why I cannot use the face recognition on this phone?

Why i cannot use the face recognition on my phone

Posted on Jun 25, 2022 11:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2022 11:53 PM

Because the TrueDepth camera contains lasers, they might be disabled for safety reasons if the device malfunctions or is damaged.


See here - If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

1 reply

Why I cannot use the face recognition on this phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.