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Apple ID doesn’t exist

Hi,

I created family sharing. I also created the Child account. After a year I deleted my apple iD as I wasn’t using any apple device. But a problem occured - my brother’s apple iD no longer exist. The phone wants jim to log in a write a password, but when he does it writes that the account doesn’t exist. He can’t log out. I don’t know what to do. I can’t afford a new phone. And I feel nad for ruining his phone. Tahání you for any advices.

iPhone 7

Posted on Jun 27, 2022 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2022 11:50 AM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

2 replies
Question marked as Top-ranking reply

Jun 27, 2022 11:50 AM in response to TeteKa1011

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Apple ID doesn’t exist

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