Macbook keeps asking to sign in to old deleted icloud account

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Level 1

14 points

Macbook keeps asking to sign in to old deleted icloud account

I often find myself working away on a document, and an alert arrives asking me to sign in to an icloud account that was deleted years ago. I just close the box, but I wonder how this is even possible. It is an icloud account from a previous user! When I took over this macbook we scrubbed it clean! How is the old owners info even on this machine? Also, I have turned all updates off, but wake up in the morning with updates installing. I have ran high level security scans on my macbook and it's clean. Or is it?

MacBook Air 13″, macOS 11.6

Posted on Jul 5, 2022 6:22 PM

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Answer 1

Top-ranking reply

ku4hx

Level 7

23,688 points

Jul 6, 2022 4:21 AM in response to Croloried

What does "we scrubbed it clean" mean exactly?

If you didn't erase the drive, and start with fresh installation of the barebones OS, you didn't actually scrub it clean. And that includes not using Time Machine to restore settings as there can be settings you didn't want re-established. Possibly the ones you think you scrubbed.

This is what should have been done. If you didn't, you should now. Make copies of your data as backups will contain settings you wish not to be active: What to do before you sell, give away, or trade in your Mac - Apple Support

Actually a TM backup migration would be fine as long as you're judicious about not restoring settings and accesses you don't want.

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Answer 2

Croloried Author

Level 1

14 points

Jul 6, 2022 7:50 AM in response to ku4hx

I did erase the drive, and start with fresh installation of the barebones OS. In fact, the first so called "erasure" of my hard drive did not work completely, so I had to do it twice. I took it in to a so called "genius" at Apple and paid them to do it.What a rip off!

Here's my solution.

I dug a hole in my backyard and put the macbook in and covered it with Kale and gasoline and lit it on fire.

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Macbook keeps asking to sign in to old deleted icloud account

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