You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to connect my iPhone to my WiFi yet the iPhone displays my provider and the WiFi is ticked

I am unable to connect my iPhone to my WiFi yet the iPhone displays my provider and the WiFi is ticked


iPhone XS, iOS 15

Posted on Jul 8, 2022 10:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2022 10:31 PM

Keemkeeper Said:

"I am unable to connect my iPhone to my WiFi yet the iPhone displays my provider and the WiFi is ticked"

-------


Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back
5 replies
Question marked as Top-ranking reply

Jul 8, 2022 10:31 PM in response to Keemkeeper

Keemkeeper Said:

"I am unable to connect my iPhone to my WiFi yet the iPhone displays my provider and the WiFi is ticked"

-------


Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

I am unable to connect my iPhone to my WiFi yet the iPhone displays my provider and the WiFi is ticked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.