You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Regain access to my licenses

Over the years I've purchased tens of thousands of dollars worth of different digital content on Apple's platform. I've lost entire access to my email account as well as the account within Apple. I have a new email registered with Apple and therefore I need to transfer over my licenses to the new account.


How do I do that?

Posted on Jul 9, 2022 7:56 PM

Reply
3 replies

Jul 10, 2022 11:51 AM in response to EverythingGoodComes2AnEnd

All prior purchases are tied to that ID. See if you can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address you can think of.


Apple ID - How to find your Apple  -  


Apple ID - Find  -     


Other ways to find your Apple ID


You can check to see if you're signed in to the App Store, FaceTime, or Messages on your iPhone, iPad, iPod touch, or Mac, or check to see if you're signed in to iTunes for Windows on a PC. You can also go to iCloud.com or appleid.apple.com and see if your Apple ID prefills on the sign-in screen.   


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you recover the account, since you lost access to the email address, you can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.

Regain access to my licenses

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.