You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t login for iMessage and FaceTime.

Switched to another IPad and now can’t login to iMessage or FaceTime. Any suggestions?

iPad Air 2, iPadOS 15

Posted on Jul 10, 2022 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2022 3:30 PM

Perhaps your Apple ID or something else, is incorrect in this instance.

Had considered a reply to this, but now following does not appear right.


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

//support.apple.com/en-us/HT204065


[While some of ^ it certainly does.]


..How was the replacement device set-up for use with your account?

Some things need to be done first; and curious how this was done..


• What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

(For instance, if used product had been readied for new owner? Or, if Activation Lock applies?)


1 reply
Question marked as Top-ranking reply

Jul 10, 2022 3:30 PM in response to BV291

Perhaps your Apple ID or something else, is incorrect in this instance.

Had considered a reply to this, but now following does not appear right.


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

//support.apple.com/en-us/HT204065


[While some of ^ it certainly does.]


..How was the replacement device set-up for use with your account?

Some things need to be done first; and curious how this was done..


• What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

(For instance, if used product had been readied for new owner? Or, if Activation Lock applies?)


Can’t login for iMessage and FaceTime.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.