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Wireless Internet Connection

Hey! I am on a language trip abroad and I try to connect my iPhone with the Wireless Internet of the Residence. Unfortunately it always connects but then tells me that I have no connection. I already reseted my network settings and restarted the phone but it still doesen't work. I hope that anyone knows what I could do.

iPhone 11

Posted on Jul 11, 2022 12:53 PM

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Question marked as Top-ranking reply

Posted on Jul 11, 2022 2:08 PM

When you are abroad you use Public Wi-Fi, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


Nowadays, Public Wi-Fi is offered for free, in big cities, shopping centers, in Public Transport (bus & train), airport, restaurants and others.

That depends on where you live.

If at the moment you are away from home and there is no Public Wi-Fi, you have to use Mobile Data, for sure go to -> Settings -> Mobile network -> Mobile Data -> ON.


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1 reply
Question marked as Top-ranking reply

Jul 11, 2022 2:08 PM in response to SebastianErtl

When you are abroad you use Public Wi-Fi, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


Nowadays, Public Wi-Fi is offered for free, in big cities, shopping centers, in Public Transport (bus & train), airport, restaurants and others.

That depends on where you live.

If at the moment you are away from home and there is no Public Wi-Fi, you have to use Mobile Data, for sure go to -> Settings -> Mobile network -> Mobile Data -> ON.


Wireless Internet Connection

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