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Billed

I was billed for a purchase I did not make and it costed me a lot of money.. I did not even get a serial number or a receipt, it just said it was by apple.com

I want to know what I was billed for.

Posted on Jul 12, 2022 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2022 11:14 AM

1.

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support


2.

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


3.

Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

  • You can try to request a refund, refund only within 90 days.
  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.





1 reply
Question marked as Top-ranking reply

Jul 12, 2022 11:14 AM in response to doaa72

1.

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support


2.

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


3.

Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

  • You can try to request a refund, refund only within 90 days.
  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.





Billed

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