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Setting up a new iPhone

I am currently trying to set up my new iPhone 13 pro, and it has been stuck on the "Finish on New iPhone"/"Your other device includes purchases from itunes and the app store that were made with a different apple ID" screen for about an hour now. What do I do?

Posted on Jul 14, 2022 7:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2022 8:07 PM

shaina124 wrote:

I am currently trying to set up my new iPhone 13 pro, and it has been stuck on the "Finish on New iPhone"/"Your other device includes purchases from itunes and the app store that were made with a different apple ID" screen for about an hour now. What do I do?


Set up your iPhone, iPad, or iPod touch - Apple Support


Turn on and set up iPhone - Apple Support



reset/ or a Force Restart,

Force restart iPhone - Apple Support



2 replies
Question marked as Top-ranking reply

Jul 14, 2022 8:07 PM in response to shaina124

shaina124 wrote:

I am currently trying to set up my new iPhone 13 pro, and it has been stuck on the "Finish on New iPhone"/"Your other device includes purchases from itunes and the app store that were made with a different apple ID" screen for about an hour now. What do I do?


Set up your iPhone, iPad, or iPod touch - Apple Support


Turn on and set up iPhone - Apple Support



reset/ or a Force Restart,

Force restart iPhone - Apple Support



Jul 14, 2022 8:08 PM in response to shaina124

shaina1201 Said:

"Setting up a new iPhone: I am currently trying to set up my new iPhone 13 pro, and it has been stuck on the 'Finish on New iPhone'/'Your other device includes purchases from itunes and the app store that were made with a different apple ID' screen for about an hour now. What do I do?"

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Who Set Up the Other iPhone?

As for this iPhone you are transferring the data from, is it a used iPhone? Apparently, it was set up using an Apple ID other than your's. So, that is why your are geeing the error. Either give it a few, or cancel the transfer, perhaps by force restarting the iPhone.

Setting up a new iPhone

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