You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

1955pickup Author

Level 1

4 points

Apple ID password

My nephew set up my mother-in-laws iPad under his Apple ID. He doesn’t remember his password. The devise has been totally wiped clean but can’t be reset up without that password. How can I get her back up and running?

Posted on Jul 16, 2022 1:34 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jul 16, 2022 1:41 PM

If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password *

View in context

Apple ID password

Similar questions