AirPods 2. gen

4E71 version came to me with a mic problem my voice is now muffled but really really muffled does anyone have this problem like me and also sometimes its not muffled so its probably not physical.

Posted on Jul 18, 2022 7:37 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2022 9:12 AM

Hello RustyMusdy,


Be sure to check to see that the device you're pairing the AirPods with is fully up-to-date. If it's an iOS device then this page can help with that, if needed: Update your iPhone, iPad, or iPod touch - Apple Support


You may also try using the AirPods one at a time, to see if the microphone issue is specific to one of them, or if both experience the same issue.


Try restarting the paired device, as well as resetting the AirPods with these steps: How to reset your AirPods and AirPods Pro - Apple Support


Lastly, be sure to try cleaning the AirPods, as this may also help. The approved suggestions for cleaning them can be located here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support



Cheers.

1 reply
Question marked as Top-ranking reply

Jul 19, 2022 9:12 AM in response to RustyMusdy

Hello RustyMusdy,


Be sure to check to see that the device you're pairing the AirPods with is fully up-to-date. If it's an iOS device then this page can help with that, if needed: Update your iPhone, iPad, or iPod touch - Apple Support


You may also try using the AirPods one at a time, to see if the microphone issue is specific to one of them, or if both experience the same issue.


Try restarting the paired device, as well as resetting the AirPods with these steps: How to reset your AirPods and AirPods Pro - Apple Support


Lastly, be sure to try cleaning the AirPods, as this may also help. The approved suggestions for cleaning them can be located here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support



Cheers.

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AirPods 2. gen

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