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IPHONE 12 WON'T SHUT- NEED TO RESET

My phone is unresponsive. I can't shut it, it rings and screen is black - i can't see who is calling, I tap on apps and they don't open. I ask SIRI to open settings and it can't. Tried the volume button trick and nothing works

Posted on Jul 18, 2022 1:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2022 1:33 PM

You should therefore arrange a repair . Hopefully its only the screen. You will need to restore from your last backup.

iPhone Repair - Official Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


3 replies
Question marked as Top-ranking reply

Jul 18, 2022 1:33 PM in response to katia111

You should therefore arrange a repair . Hopefully its only the screen. You will need to restore from your last backup.

iPhone Repair - Official Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 


IPHONE 12 WON'T SHUT- NEED TO RESET

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