You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery issue and heating problem

I have been using iphone 12 for about 9 months now and the battery health is 94% and in the past 1 month my battery health has drowned from 97 to 94 ? And also at the same time the phone is heating too much. What to do? Does it need repair?

iPhone 12, iOS 15

Posted on Jul 18, 2022 8:09 PM

Reply
2 replies

Jul 18, 2022 9:51 PM in response to sadhvisingh

sadhvisingh Said:

"Battery issue and heating problem: I have been using iphone 12 for about 9 months now and the battery health is 94% and in the past 1 month my battery health has drowned from 97 to 94 ?"

-------


About a Degrading Battery:

As for the degrading percentage, unfortunately there is no way to know why, nor when that occurred.


Troubleshooting an Overheating iPhone:

Try the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


II. Clear Space:

Having little empty space can heat things up. So, here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...

C. Clear "Other":

  1. Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

Battery issue and heating problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.