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Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I just factory rest my IPAD Air 1. All seems to be well except that my mail app no longer has any previous emails in it and does not receive emails. I can sent emails from it and they get to their destination. I've checked the Fetch notifications etc but it still doesn't work. Should I simply delete the app and reinstall?
iPad Air, iOS 12
Hello brendanxx,
Resetting your iPad removed your previously connected email accounts. Those are not saved to iCloud (which is a pretty common misconception). You'll need to add the account back to Mail in order to view/send/receive emails.
The instructions in this Support Article will help resolve your issue:
-> Add an email account to your iPhone, iPad, or iPod touch - Apple Support
Hello brendanxx,
Resetting your iPad removed your previously connected email accounts. Those are not saved to iCloud (which is a pretty common misconception). You'll need to add the account back to Mail in order to view/send/receive emails.
The instructions in this Support Article will help resolve your issue:
-> Add an email account to your iPhone, iPad, or iPod touch - Apple Support
Excellent, Jerome - all seems to be working now! Many thanks
Mail not working after IPAD rest.
