You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage

My husband just transferred his data from android to iPhone. We both have iPhones and when he messages me it comes up green. I made sure iMessage was on but it’s still shows up green. Does anybody know what’s wrong ?

iPhone 13 Pro Max

Posted on Jul 22, 2022 8:23 AM

Top-ranking reply

rom.ph

Level 4

1,935 points

Posted on Jul 22, 2022 8:34 PM

On your husband's iPhone - try to TURN OFF Messages and FaceTime, then wait a minute or two, then turn it back ON. Make sure that it gets activated (it most settings, it sends a message through your carrier/telco to activate), then iMessage should work.

View in context

iMessage

Similar questions