frozen phone

Follow these steps, testing after each step:

• Software Update.
• Turn iPhone on or off.
• Force Restart iPhone.

If that didn’t work, then I recommend ▷ Recovery Mode.

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

cant-turn-off wrote:

my iphone 6 SE is frozen and i cannot switch it off

If your iPhone won't turn on or is frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support