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Blocked E-mails still go to Junk - not Trash

I have my Preferences set to:

"Enable blocked mail filtering"

"When email from blocked address arrives: Move it to the Trash"


However, these still go into my "Junk" folder. They show up with the "Blocked" symbol. If I go to the address, they are listed as "Blocked". But, they don't go to "Trash" - only to "Junk".


How can I get these to move directly into "Trash"?


mlg

MacBook Pro 14″, macOS 12.4

Posted on Jul 25, 2022 8:38 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2022 1:47 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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Question marked as Top-ranking reply

Jul 25, 2022 1:47 PM in response to MattBeef

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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Jul 25, 2022 8:56 AM in response to MattBeef

Per chance do you employ any addition mail filtering/blocking besides that in the Junk Folder settings? That is, use either Mail Rules or a third-party spam filter, like SpamSieve?f If so, they may be conflicting with the Junk Folder rules ... and potentially why they are not going to the Trash.

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Blocked E-mails still go to Junk - not Trash

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