Battery
Why my battery says unknown part and I can’t charge my phone?
iPhone 11, iOS 15
Question marked as
Top-ranking reply
The unknown part error is as important as the Check Engine light in your car.
—It needs to be serviced A.S.A.P.—
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
- Call Apple Support at 1-800-APLCARE. 📞
- International Support. 🌐
- Contact Apple Support. 📝
- Chat using Messages. 💬
Click ▶︎ Check Repair Status. 🔧