You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to open camera

Unknown Part Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete

Posted on Aug 3, 2022 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2022 8:53 AM

uttam6891 wrote:

Unknown Part Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomple



You will see an Unknown Part  message if the camera installation is incomplete or if the camera:


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


This message doesn't affect your ability to use your iPhone or access your camera.



Learn more about iPhone parts and service history.


iPhone Repair and Service - Apple Support

iPhone Repair - Official Apple Support



 





1 reply
Question marked as Top-ranking reply

Aug 3, 2022 8:53 AM in response to uttam6891

uttam6891 wrote:

Unknown Part Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomple



You will see an Unknown Part  message if the camera installation is incomplete or if the camera:


  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


This message doesn't affect your ability to use your iPhone or access your camera.



Learn more about iPhone parts and service history.


iPhone Repair and Service - Apple Support

iPhone Repair - Official Apple Support



 





How to open camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.