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Subscription and billing

App which I downloaded two months ago charged me for 40$ not 2 not 9 but 40$ for no reason without any notification. How can i make refund? Cause I’m kinda broke and need that 40$ till my payday

iPhone 11 Pro, iOS 15

Posted on Aug 4, 2022 12:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2022 12:34 AM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


2 replies
Question marked as Top-ranking reply

Aug 4, 2022 12:34 AM in response to Niniparulava

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Aug 4, 2022 12:35 AM in response to Niniparulava

If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support


Regards

Giulio

Subscription and billing

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