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Level 1

4 points

Face ID stopped working and attempts to reset it are not working g

Why is Face ID not working? How can o correct it? Stopped working and won’t allow me to reset it.

iPhone 12

Posted on Aug 4, 2022 3:07 PM

Top-ranking reply

Level 9

56,197 points

Posted on Aug 4, 2022 3:09 PM

Click ▶︎ Face ID not working.

If that didn’t work, then try deleting the Face ID profile and adding it back.

If that didn’t work and there were no error messages, then get live expert assistance by contacting Customer Support by phone or chat:

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