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Printing from iPad

My printer is not showing up as an option on my iPad and iPhone

iPad mini 5, iPadOS 15

Posted on Aug 5, 2022 12:43 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2022 1:39 PM

Hi,


Do you have an AirPrint-enabled printer (supported models listed in About AirPrint - Apple Support)? If so, the printer, the iPad, and the iPhone must be connected to the same Wi-Fi network (router).

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


If there is a problem with AirPrint discovery for one or more devices, and if all settings are OK, you may want to try the following full procedure (in the exact order):

Power off the Wi-Fi router, the printer, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPad and the iPhone. Finally, power on all other devices/computers.


In case your printer does not support AirPrint, please post back with the make and exact model. There may be a workaround.

3 replies
Question marked as Top-ranking reply

Aug 5, 2022 1:39 PM in response to scscsc

Hi,


Do you have an AirPrint-enabled printer (supported models listed in About AirPrint - Apple Support)? If so, the printer, the iPad, and the iPhone must be connected to the same Wi-Fi network (router).

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


If there is a problem with AirPrint discovery for one or more devices, and if all settings are OK, you may want to try the following full procedure (in the exact order):

Power off the Wi-Fi router, the printer, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPad and the iPhone. Finally, power on all other devices/computers.


In case your printer does not support AirPrint, please post back with the make and exact model. There may be a workaround.

Aug 5, 2022 3:13 PM in response to scscsc

See:


Apple AirPrint is a driverless connection protocol - that usually requires a compatible Printer to be wirelessly connected to your WiFi network. A high proportion of modern printers intended for Home, SoHo and Business environments now support AirPrint. Check your printer model against this list:

About AirPrint - Apple Support


If your printer is not compatible with AirPrint, there are alternatives…


Some printer manufacturers have a suitable companion App that provides Print capabilities for mobile devices, often using a web-based print service. Others can print directly if the App supports other network printing protocols. By example, some HP Printers use the HP Smart App - available in the App Store:

https://apps.apple.com/gb/app/hp-smart/id469284907


You might also consider connecting a non-AirPrint printer to a PC or Mac computer - and install a “helper application” that allows the computer to emulate AirPrint capabilities; one such option is Readdle Printer Pro, for which suitable software for PC is available. A link to the PC software is included from this page:

https://readdle.com/printerpro


A further alternative is to consider installing a dedicated Print Server Appliance on your network - and connect your printer to this. One example is the Lantronix xPrintServer.


The remaining solution is to simply replace your printer with one that is AirPrint capable.



If you do have an AirPrint printer - and its is set-up correctly - should you continue to experience difficulties your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

Printing from iPad

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