You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mail problem

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?

Any ideas?

MacBook Pro 13″, macOS 12.4

Posted on Aug 8, 2022 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 7:35 AM

ewing257 wrote:

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?
Any ideas?


Mail>Preferences>Accounts>Mailbox Behavior>Trash make changes for each account in question.





Mail User Guide for Mac - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Aug 9, 2022 7:35 AM in response to ewing257

ewing257 wrote:

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?
Any ideas?


Mail>Preferences>Accounts>Mailbox Behavior>Trash make changes for each account in question.





Mail User Guide for Mac - Apple Support


Mac Mail problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.