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Transfer from old phone to new

I recently purchased a new Iphone 12 and i was transferring all of the data from my old phone to the new one. It completed and then like usual the apple logo popped up on the new phone with the bar under it and it wasn’t even half way done and the phone went black. So naturally i thought plug it up to a charger. When i did the charging noise came on but the screen is black. i’m not sure what to do

iPhone 12, iOS 15

Posted on Aug 9, 2022 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 9:00 AM

hayhay444 wrote:

I recently purchased a new Iphone 12 and i was transferring all of the data from my old phone to the new one. It completed and then like usual the apple logo popped up on the new phone with the bar under it and it wasn’t even half way done and the phone went black. So naturally i thought plug it up to a charger. When i did the charging noise came on but the screen is black. i’m not sure what to do

If your iPhone won't turn on or is frozen - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 9, 2022 9:00 AM in response to hayhay444

hayhay444 wrote:

I recently purchased a new Iphone 12 and i was transferring all of the data from my old phone to the new one. It completed and then like usual the apple logo popped up on the new phone with the bar under it and it wasn’t even half way done and the phone went black. So naturally i thought plug it up to a charger. When i did the charging noise came on but the screen is black. i’m not sure what to do

If your iPhone won't turn on or is frozen - Apple Support

Transfer from old phone to new

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