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Stoughma Author

Level 1

4 points

Apple movies

when I click on the iTunes movies and tv shows the screen goes white. I have not been able to access my purchases or any other movies or tv shows for over two weeks. How can it be a fixed?

Apple TV 4K, tvOS 15

Posted on Aug 9, 2022 10:09 AM

Top-ranking reply

vazandrew

Level 8

40,462 points

Posted on Aug 9, 2022 10:30 AM

Make sure the device is up to date. Force quit the app. Purchases can also be accessed using the Apple TV app so try there as well.

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Apple movies

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