Unable to update my iphone operation system

You can use a Windows OS computer, if you have.

If not, ask a friend, acquaintance or family to use their computer, or at a public library.

Alternately, visit your local Apple Store or Apple Authorized Service Provider and they should be able to help you out.

You will first have to make an appointment due to the pandemic.

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

You can use a windows pc

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

1. Open iTunes
2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
3. Click device button in the iTunes toolbar
4. In the summary tab, click check for update
5. Click download and update, follow The on screen instructions
6. If asked, enter your iPhone passcode.