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Level 1

4 points

I purchased a second handed phone but i dont know its apple id

i purchased a second handed phone but its used with the original owners apple id

Posted on Aug 14, 2022 7:43 AM

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Level 9

51,923 points

Posted on Aug 14, 2022 7:58 AM

You came here from the correct support article. You need the previous owner to remove activation lock.

Without the previous owner, the phone will not be usable.

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