You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone won't backup

I added iCloud storage to backup my iPhone (200GB). When I try to backup my phone, I get the message Backing Up..., Estimating time remains...yet nothing happens. It eventually fails after quite some time.

iPhone 7

Posted on Aug 15, 2022 6:15 AM

Top-ranking reply

WheelieNick

Level 8

42,137 points

Posted on Aug 15, 2022 6:21 AM

If a message says that your last backup couldn't be completed

Check that you're connected to Wi-Fi.
Ensure that your device is up to date.
Try to back up on another Wi-Fi network.
If you still need help, contact Apple Support.

If your iCloud backup is taking longer than expected to complete

Check that you're connected to Wi-Fi.
Check your upload speed.
Leave your device connected to power and Wi-Fi for 24 hours. If your backup still isn't done, archive important data then contact Apple Support.

If you can't back up to iCloud - Apple Support

View in context

iPhone won't backup

Similar questions