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There is a notification about a software update. I have preferences set to auto update but this did not occur. I am trying to update manually but the Checking for updates is stuck. I have shut down and rebooted but nothing has changed. Current version on my iMac is 11.6.7 Please advise. Thanks. W.Bat
iMac 27″, OS X 10.11
There are factors:
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
9 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull latest version of Big Sur available and commence the installation.
There are factors:
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
9 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull latest version of Big Sur available and commence the installation.
It might not actually be checking at all. See:
NVRAM reset solved it for me
Followed instruction on Howtoisolve for "Clear Appstore Cache on Mac" and got visibility to updates in Preferences and updates now complete. Thanks for your input. Len
Checking for updates is "stuck". I have shut down and restarted which did not fix this issue. The current versions is 11.6.7
