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Bought used iPhone and it is locked out

please help me, I bought an iPhone 7 phone from my hands without documents and without a receipt, he has iCloud of a person, he did not completely reset the data, he poured his iCloud upon activation, now there is no connection with this person, you can notify him or call him to unlock iCloud or provide information about this person so I can contact him


[Edited by Moderator]

iPhone 7

Posted on Aug 19, 2022 1:22 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2022 1:37 PM

Without the Apple ID and Password of the original owner, you will never be able to use this phone. Activation Lock is a theft prevention feature. Since you cannot contact the former owner, you can recycle the device at any Apple Store. If you ever buy a used phone again, make sure the owner has completed all these steps...

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Also take a look at this link...

The All Too Common SAD Reality of Buying … - Apple Community

No, Apple cannot provide you with that information...

1 reply
Question marked as Top-ranking reply

Aug 19, 2022 1:37 PM in response to Ptaha123

Without the Apple ID and Password of the original owner, you will never be able to use this phone. Activation Lock is a theft prevention feature. Since you cannot contact the former owner, you can recycle the device at any Apple Store. If you ever buy a used phone again, make sure the owner has completed all these steps...

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Also take a look at this link...

The All Too Common SAD Reality of Buying … - Apple Community

No, Apple cannot provide you with that information...

Bought used iPhone and it is locked out

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