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Hello, your app charged me $29.99, please explain what the charge is.

Hello, your app charged me $29.99, please explain what the charge is.

Posted on Aug 21, 2022 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 7:28 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see an Apple Services charge you don't recognize on your Apple Card

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


3 replies
Question marked as Top-ranking reply

Aug 21, 2022 7:28 AM in response to Mariamibardavelidze

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see an Apple Services charge you don't recognize on your Apple Card

If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support

 

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


Hello, your app charged me $29.99, please explain what the charge is.

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